Simply fill out the form below with your photos attached for a quote within 24 hours:
Our standard restringing charges include a basic clasp (if appropriate), the stringing material itself and our labour charges; we always need to see and analyse a piece of jewellery before we can quote for any repairs, especially if replacement beads or alternative clasps are required. Similarly, more minor repairs that don't require restrings will often cost less, so it's always worth letting us cast our eye over it.
Occasionally we encounter pieces of jewellery that upon first inspection are relatively simple to repair, but once started the repair may prove itself to be very difficult or even impossible to repair. In these instances we will always get in touch with you to discuss your options before going any further with it. We can often modify difficult pieces of jewellery into something more suitable or attractive.
Postal Repairs Service
We can repair your jewellery items for you even if you're not local! We require to see a photo of the item, or, if you can not provide a photo, a good description will help us to tell you whether the repair can be done for you. We would then ask that you send the item to us securely packaged; it is advised that you send the item by recorded delivery so that you can obtain proof the item has been delivered to us.
Upon receipt of the item we will contact you to give you an accurate quote for the repairs. If this is acceptable then we will repair the item and, once complete, we will contact you for payment. We can send you a PayPal invoice to pay online (you do not need a PayPal account to pay, just a credit or debit card) or we can arrange a BACS/cheque payment.
We charge £1.95 for second class and £2.95 for first class return postage. If you would prefer the item sending by recorded delivery, which is advisable, then it is an extra £1 per option.
Unfortunately, we can not be held responsible for any losses or damages in the post so sending items for repair is undertaken at the customers own risk.
We can work with a variety of stringing materials for your jewellery repair. We will make our recommendations based on the type of jewellery, the beads used and the intended frequency of wear. This can result in one or a combination of the following example materials:
- Tigertail Thread (or Beadalon Thread) secured with crimp beads
- Crystal Tek elasticated cord
- Monofilament (also known as Illusion Cord)
- Waxed Cotton Cord or other synthetic/natural cords
- KO Beading Thread for stitched beadwork
- Fireline beading thread for extra strength in stitched bead weaving projects
Replace your clasps with Magnetic Clasps
Magnetic clasps are, for some, a revelation! They are a great way of making difficult-to-close pieces of jewellery work for you, especially if you have difficulty with fiddly lobster clasps, bolt rings or toggle clasps. We can often replace clasps cheaply and quickly on the spot, providing restringing isn't required. We offer a variety of magnetic clasps, and we'll always offer our opinion based on your particular needs as to which would be most appropriate.
Found an old piece of jewellery that has the potential to be something great, but currently isn't working? Or have you been following our advice on scouring charity shops and car boot sales for old jewellery? Either way, we can create a stunning piece of jewellery out of existing one or a handful of components! Our design advice is always free; we only ever charge you for the work we do in putting your jewellery together, and we'll always quote you for our services. If you just want advice on how to upcycle your jewellery yourself, that's completely free of charge!